REFUNDS, EXCHANGES, AND CHANGES
-
Tickets are generally nonrefundable unless a show is canceled or rescheduled.
If a show is rescheduled, your tickets will be honored for the new date. If you can't attend, you may request a refund within 14 days of the announcement. If a show is canceled, refunds will be processed automatically.
Please note: Supporting acts and openers are always subject to change.
-
In most cases, no. If you have a specific situation, contact us and we'll let you know what's possible.
-
We don't facilitate ticket transfers, but you can transfer tickets by forwarding the original confirmation email – including the QR code – to the recipient.
We strongly recommend purchasing only through our official website. Tickets from resellers or third-party sources cannot be guaranteed as valid.
-
Additional tickets may not be available. If more are released, they'll appear on the event page. Purchasing through our official website or box office is the safest way to avoid invalid tickets or scams.
-
Contact memberships@parlorroom.org or call (413) 200-0425.
-
Ticketing fees cover processing and ticketing system costs. We aim to show the full price before you complete your purchase. If something looks unclear, please contact us.