For Iron Horse shows, the bar and kitchen generally open two hours before showtime and the main performance room opens one hour before showtime. Matinees may have later door times. For Parlor Room shows, doors generally open 30 minutes before showtime.

Always check the event page for the most accurate information.

When the bar opens, guests may enter through 18 Center St. and receive a numbered card indicating their place in the entry sequence. When the performance room is ready, staff call parties in order, usually in groups of 10. A line may form outside if the bar reaches capacity.

Live shows depend on artist arrival, soundcheck, and setup. We do our best to open on time, but may need to delay if these are still in progress.

At some Iron Horse shows, guests may enter the bar area before the main performance room opens. When numbered entry cards are being used, your card determines your entry order into the performance space.

If waiting in line is difficult because of a disability, medical condition, pregnancy, mobility need, etc., please contact us in advance or speak with staff when you arrive. We will do our best to help you avoid unnecessary standing.

No. Your numbered card holds your place, and you're welcome to visit the bar while waiting. However, you must be present when your number is called. If you are not, you may lose your place and will be admitted upon your return.

You can still enter after the show begins, but please be mindful of the artists and other guests. Staff may ask you to wait for an appropriate moment to enter.

Reserved and concierge seats may be released if you arrive late. Premium Member concierge seats may be released 30 minutes after the scheduled start time.